Conducted malware analysis and detection, virus removal, and threat & vulnerability management for diverse clients. Analyzed and remediated malware on more than 2,500 client computers, ensuring protection and integrity of systems through diligent monitoring and swift action.
Acquired comprehensive troubleshooting skills for computer hardware, software, and network issues, supporting students and teachers with technical support and repair. Maintained the school's technology inventory and provided training to staff and students on best practices for technology usage.